Your best health in the palm of your hand!
inHealth: Wellbeing
The inHealth: Wellbeing app gives you convenient access to your company’s wellbeing program, the tools to track your health, and a library of resources for all the dimensions of wellbeing and care conditions.
The inHealth: Wellbeing app gives you convenient access to your company’s wellbeing program, the tools to track your health, and a library of resources for all the dimensions of wellbeing and care conditions.
Follow these steps to update
your inHealth: Wellbeing app
Whether you have an iOS or Android smartphone, here is how to check that you have the latest version of the inHealth Wellbeing app!
- Open the App Store: Tap the App Store icon on your device’s home screen.
- Access Your Account: Tap your profile icon in the top right corner of the screen.
- Scroll to Available Updates: If automatic updates are enabled, scroll to Upcoming Automatic Updates.
- If the inHealth: Wellbeing app appears here, tap Update next to it.
If it doesn’t appear, your app is already up to date. - If automatic updates are disabled, you’ll see a list of pending updates under Available Updates. Find the inHealth: Wellbeing app and tap Update next to it.
- If the inHealth: Wellbeing app appears here, tap Update next to it.
- Open Google Play Store: Tap the Play Store icon on your home screen or app drawer.
- Access Your Account Menu: Tap your profile icon in the top right corner, then select Manage apps & device.
- Check for Updates:
- Under the Overview tab, look for a section called Updates available.
- Tap See details to view a list of apps with updates.
- If the inHealth: Wellbeing app is listed, tap Update next to it.
- If it’s not listed, your app is already up to date.
Experiencing Issues?
- Clear Cache or Browser Data: Clear your browser’s cache and data. Sometimes, errors persist due to cached issues.
- Update Operating System: Ensure your Android, iOS, macOS, or Windows device has the latest updates installed.
- Update Browser: Make sure your browser is up to date. Older versions may not support all the necessary features required to complete the survey smoothly.
- Alternate Browser: If you’re experiencing issues, try using a different browser. We recommend Firefox for the best experience, but you can also try Google Chrome or Microsoft Edge.
- Enable Compatibility Mode: If you’re using a desktop and encountering issues, try enabling compatibility mode in your browser. This can help resolve common compatibility issues with web applications.
- Check App Version: If you are experiencing issues accessing or submitting your HRAQ form, please ensure you have the latest version of the inHealth: Wellbeing app installed on your device.
- If Android – Update Google Play Store App: If issues persist, ensure that your Google Play Store app is up to date. To do this, go to the Play Store and look for the Play Store app.
- Update Operating System: Perform any pending operating system or firmware updates for your Android, iOS, MacOS, or Windows device.
- Clear App Cache: Clear the app’s cache in your phone’s settings. Sometimes, errors persist due to cached issues within the app.
- Force Close the App (Android): Find the app in your phone’s settings and force close it. If issues continue, uninstall and reinstall the app.
- Force Quit the App (iOS): Swipe up from the bottom of the screen (or double-click the Home button on older devices) to open the app switcher, then swipe up on the app to close it. If issues continue, uninstall and reinstall the app.
- Questions about syncing your Health Data? Click here!
Contact support for the inHealth: Wellbeing app at support@inhealth4change.com.